We strive to implement sustainable solutions across all stages of the project lifecycle from design to tender processes and up till completion
BackIntroduction
It is our commitment to ensure sustainability is embedded in everything we do for better living. Here are the benefits of sustainable homes:
Lower expenses
Save more through energy and water conservation as well as lesser waste generation.
High environmental performance
Build with well-selected materials and passive design elements to create a comfortable home.
A healthier lifestyle
Enjoy healthy living from the use of green materials, green landscape areas and workout spaces.
Fostering a sustainable community
Motivate practices of the 3 Rs (reuse, reduce and recycle) and urban gardening within your living space.
Green Certification
Allevia
Green RE Gold
Kaia Heights, Equine
Green RE Silver
Solaris Parq Retail
Green RE Bronze
Solaris Parq The Office
Green RE Bronze
Solaris Parq The Suites
Green RE Bronze
Project Quality Scoring
Project Quality Scoring
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Measures We Take For Better Quality and Performance
What is QLASSIC?
Quality Assessment System in Construction (QLASSIC): a system to evaluate the workmanship quality of the building construction based on the Construction Industry Standard. It acts as an objective tool to measure our work.
Through meticulous strategy planning, the Project Team Leader and QSHE(Quality, Safety, Health & Environment) team must work together to ensure contractors follow the construction drawings and specifications and comply with the required quality standards.
Through our continuous efforts, we have achieved an 83% QLASSIC score and an 90% SHASSIC score. In the future, we only hope to continue increasing these numbers.
What is CIDB?
It stands for Construction Industry Development Board, formed with the purpose to build stable constructions by improving quality and productivity. It focuses on the importance of professionalism, innovation and greater quality of life to ultimately offer you the very best.
What is SHASSIC?
It stands for Safety and Health Assessment System in Construction and it is a method to assess and evaluate a contractor’s safety and health performance at the construction site.
All our projects are evaluated by CIDB’s SHASSIC assessment to ensure only the very best for your future home. In addition, contractors must go through an ongoing CIDB SHASSIC Assessor-led assessment during the construction period and obtain a minimum 4-star rating. Every step of the way, we take measures to ensure optimal quality.
We’re pleased to have four of our projects achieve a 5-star rating in 2020 after undergoing the CIDB assessment. They stand as a testament to our high prioritisation for safety and health.
Our Quality, Safety, Health and Environment (QSHE) Performance Against Targets
| Targets 2021 | Status |
| 83% QLASSIC score |  |
| 75% score in CSS | |
| 50% reduction in NCR |  |
| < 30 Defect Per Unit | |
| > 80% scores in monthly QSHE Inspection | |
| Zero fatality and Zero LTI | |
| 100% compliance on PPE | |
| 50% reduction in NOP & NOI | |
| 100% compliance with CIDB Green Card | |
| 90% SHASSIC Score | |
Safety & Health
Taking care of the health and safety of everyone involved is very important to us. With that in mind, we adopted strict measures to safeguard everyone’s wellbeing:
Conduct comprehensive validation to evaluate the competencies of all contractor supervisor/safety officer safety supervisor
Establish, implement and monitor the HSE Training Matrix for all staff and contractors
Conduct construction-wide and company-wide HSE campaigns/drives
Train all project teams/consultants and contractors on the HSE Fundamental approach
Contractor Safety and Health Statistics
We’re proud to say we have reduced the number of injuries and fatal accidents, all while
maintaining zero property damages too! With this as our standard, we will continue to enhance our ways
for better health and safety performance.
Fatality Rate
Fatality Rate/LTIFR
Fatality Rate
Fatality Rate/LTIFR
Note: The rates were calculated based on 1,000,000 hours worked.
Note: The rates were calculated based on 1,000,000 hours worked.
<--p>Contractor Safety and Health Statistics
Customer Satisfaction Measurement
We may be a property developer, but customer satisfaction lies at the core of what we do. We hold the
responsibility to provide the best experience and exceed expectations in every way we can:
Land acquisition
Focus on transit-connected land in densely populated areas for development
Design planning
Maintain quality by adhering to the Design Quality Plan (DQP)
Detailed design
Adopt energy-efficient techniques and use Building Information Model (BIM), System Formwork and Industralised Building System (IBS) to reduce the carbon footprint
Sales & Marketing
Perform a thorough inspection prior to vacant possession and the QLASSIC assessment by CIDB before the handover
Construction
Conduct internal monthly QHSE assessments on all ongoing projects to ensure high-quality work
Procurement
Carry out QHSE assessments to select vendors who have the best track record in producing high quality products
Our key performance indicators consist of Customer Satisfaction Score (CSS), Customer Effort Score (CES), Net Promoter Score (NPS) and Core Value Engagement Score (CVES). The indicators show that we have performed well, as attested by an increase in Customer Effort and Net Promoter scores. We will continue to strive to get better.
Customer Satisfaction Score (CSS) - 2021
77%
Customer Effort Score (CES) - 2021
71%
